Custom ERP End User Training
The success of an ERP implementation is highly dependent on proper end-user training and comprehensive documentation. A lack of training and inadequate documentation are significant factors leading to performance failures and inefficiencies.
Some of the main challenges of custom ERP systems.
Employee Training and Continuous Support
Effective training is crucial throughout every phase of an ERP implementation. Poor training can lead to underutilization of the system's features and reduced employee productivity. Continuous support post-implementation ensures that employees understand the system, how customizations work, and that they can address any issues promptly and adapt to the system effectively.
Customization and Data Management
Customizations, while necessary, can complicate the training process. Employees need specific training on custom workflows and modules to utilize them effectively. Additionally, proper data migration and management are essential to avoid issues that can arise from incorrect or incomplete data, which can hinder system performance.
Resistance to Change
Without proper training, end users struggle to adapt to new systems. This often results in resistance to change, improper use of the system, and a tendency to revert to old processes. Proper and early training helps in overcoming these challenges, ensuring users are comfortable and proficient with the new system before it goes live.
Implementation Best Practices
Successful implementations involve meticulous project planning, realistic timelines, and thorough pre-rollout testing. Organizations should invest in training programs that cover navigation, data management, reporting, workflow customization, and troubleshooting. Continuous training and support help in maintaining data accuracy and leveraging the system's full capabilities.
With over 12 years of NetSuite* expertise, we specialize in creating tailored training programs for your unique customizations. Our training solutions ensure that your team follows correct procedures and best practices specific to your NetSuite instance, serving as both a comprehensive onboarding tool for new employees and a reliable reference for existing staff. Our goal is to help businesses fully maximize the value of their NetSuite implementations through customized training and strategic insights.
For NetSuite Consulting Firms
Are you a consulting firm customizing NetSuite for your clients? Do you face challenges with technical documentation or client training? Do your clients struggle to explain their customizations to employees or new hires? We can help. Our extensive NetSuite knowledge allows us to create clear, easy-to-read documentation and straightforward training videos for both advanced and novice users. We can help build onboarding solutions for new hires and comprehensive courses, or micro-trainings, on specific, often confusing processes.
For NetSuite Developers and Partners
Are you a NetSuite Developer, partner, or company with your own NetSuite bundles? Do you need to create understandable and clear training guides, interactive e-Courses, or videos for your proprietary bundles and products? We can assist. Leverage our combined Instructional Design and NetSuite expertise to provide your customers and consultants with the training they need. We excel at breaking down complex technical topics into small, learnable chunks that both novices and experts can understand.
For NetSuite Customers
Do you want to protect your NetSuite investment by standardizing and preserving proper processes for your NetSuite customizations? Do your employees struggle to onboard or train new hires in your NetSuite processes. Prevent employee turnover and lack of documentation from creating performance failures and inefficiencies. We can help.
*NetSuite is registered trademark of Oracle Corporation. Yenifer LLC is not affiliated with NetSuite. For more information on NetSuite, visit their website at www.netsuite.com.
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